In conclusion, Quick Assist is relatively more secure than Remote Assistance. The one that doesn’t need a port is safer than the one that needs it. ▐ Securityįrom the perspective of the foundation, Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the Microsoft server, and there are no ports opened on the client device's firewall. While Remote Assistance establishes an RDP connection to the end user's computer and it requires TCP port 3389 to be opened on the client PC and needs a firewall/NAT/router. For the Remote Assistance, the speed is kind of appreciating. But according to the feedback of many users, the speed of Quick Assist always annoys them, which wastes a large amount of time. There’s not too much evidence to prove that the speed of Quick Assist is slower than that of Remote Assistance.
It’s worth mentioning that Remote Assistance is installed by default on Windows clients, but must be added manually on Windows Server 2008R2. Quick Assist is only supported for Windows 10, while Remote Assistance is available for all Windows versions. Read the following carefully to eliminate your confusion. Windows 10 Quick Assist vs Remote Assistance, how to choose? Although they serve the same functionality, differences between them still exist. Quick Assist vs Remote Assistance: Compatibility, Speed, Security. Remote Assistance and Quick Assist have the same functionality, and the Quick Assist interface also has "Get Assistance" and "Give Assistance" options.
the remote user receives an invitation file from the host computer and later gives assistance remotely. Speaking of Remote Assistance, most users are not new to this feature. It is a previous version of Quick Assistance first introduced in Windows XP and is based on RDP. The one who gets assistance can learn the instructions and operations. The one who gives assistance can troubleshoot, diagnose and take full control of the screen. Quick Assist is a Windows built-in feature by which people can share their screen with another person to get help or give assistance over a remote connection. Brief introduction of Quick Assist and Remote Assistance
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